Zero Tolerance Policy

Zero Tolerance is an initiative led by National Disability Services in partnership with the disability sector. REAL has adopted a continuous improvement approach to ensure a Zero Tolerance culture is integral to the organisation’s practices and policies

Zero Tolerance aims to assist disability service providers to understand, implement and improve practices which safeguard the rights of people they support.

This evidence-based framework outlines strategies for service providers to improve prevention, early intervention and responses to abuse, neglect and violence experienced by people with disability. An expanding range of Zero Tolerance tools and resources for the disability sector are available to support broader safeguarding approaches for people with a disability.

For more information and resources read the Zero Tolerance Framework or visit